Managed Services
Cachet Software has a number of solutions which are, or can be, delivered by means of a fully managed service or as Software-as-a Service with little or no onsite installation required.
What this means is that you don’t have to worry about installing or even in some cases managing your software solution – you can rest assured that Cachet Software and its solution partners will take care of all this for you.
- Neebula Business Service Management (BSM) delivers results within weeks. Provided as a managed service, this unique BSM solution automatically maps your IT infrastructure to business services, and then dynamically adapts to changes. We let you manage your IT from a business perspective – quickly identifying the impact of IT changes and problems on your business. Rethink what you know about Business Service Management.
- Evolven’s Change and Configuration Monitoring, delivered as a service, empowers IT operations to reduce risk of change and improve stability. This software-as-a-service solution monitors, analyzes and delivers actionable information on changes and configurations. Designed for today’s dynamic, complex physical, virtual and cloud environments.
- BlueStripe’s FactFinder performance management solution, delivered as a remote managed service offering, enables us to manage the availability and service performance of any of your application systems. By following transactions hop-by-hop to the problem, FactFinder together with our people, can help you solve any application system problem on any platform… physical, virtual, or cloud.
- Cachet Software, together with our solution partners also provide managed support services, through our premium support offering. We can remotely manage the software products that you have acquired through us. This would involve us carrying out regular checks on the solutions that you have in place, either advising you of any issues that have arisen, or alternatively correcting the issues, and advising you of any follow-up preventative actions that need to be taken to prevent a recurrence. In this manner, you can be assured that your solutions are always available, and working at their optimum level.